What is Telemedicine?

Telemedicine is the remote delivery of healthcare services, such as health assessments or consultations, over the telecommunications infrastructure. It allows health care professionals to evaluate, diagnose and treat patients at a distance using telecommunications technology.

DOWNLOAD

Benefits

Using telemedicine as an alternative to clinic visits has a host of benefits for patients. Patients enjoy:

Save travelling time
Save waiting time at hospitals or clinics
Enjoy video consultation with registered doctors, anytime and anywhere
Obtain timely medical advice and second opinion
Reduce the risk of cross-infection

Suitable Conditions

Common Illnesses

Cough and fever
Sore throat or laryngitis
Diarrhoea / Vomiting
Flu / Cold
Sinusitis
Skin rash and other skin problems
Cold sores
Headache
Giddiness / Dizziness
Red eye

Chronic Conditions

Diabetes
Hypertension
Hyperlipidemia
Other secondary diseases which may arise from the chronic disease conditions (e.g. Ischemic disease, peripheral artery disease etc.)

For conditions that are not listed above, the doctor will assess your history, current symptoms and any other available documents to determine if your condition is suitable for a video consultation.

FREQUENTLY ASKED QUESTIONS

Is telemedicine safe?

Yes. When used under the right conditions and for appropriate cases, telemedicine has been shown to be as safe and effective as in-person care. Of course, not every condition is conducive to treatment via video visits, so providers must use good judgement when leveraging this channel for healthcare delivery.

Which types of visits are suitable for telemedicine?

Non-urgent condition that doesn’t require physical examination
Review of test, laboratory and radiological investigation report
Counseling services and specialist referrals
Medication consultation, adjustments and refills
Treatment plan discussions

What is the quality of video consultation?

The quality of telemedicine as a method of healthcare delivery is confirmed by decades of research and demonstrations. Video visits have been found to be a safe, cost-effective and convenient way to provide healthcare services. Not all cases are appropriate for remote care.